The Residence Bintan

The service was absolutely amazing. We felt like we were treated like royalty during our stay. The rooms are really nice and new. There were surprisingly very few mosquitoes, I think I didn’t even get bitten once at the resort, apparently they fog the resort everyday.

Everything! We upgraded to beachfront villa for the private indoor pool and we had no regrets! The service was excellent - from the time they picked us up at the ferry terminal to when we checked out. The bus ride was around 1 hr 30 mins, although it was written as 75 mins, but it was not an issue for us though. Upon reaching, they did a group check-in. They led us to the seats, served us drinks, brought the key to us and we made payments from our seats. The friendly staff then sent us to our room to place our bags using a buggy, patiently waited for us and sent us to the restaurant for lunch directly as we were hungry. Everything was seamless. What we enjoyed during our stay: - The private pool (so convenient!) - The accommodation (clean and comfortable! with sea view😍) - 30-min complimentary yoga (830am)(advanced booking required) - Massage (Awesome massage - may be costly but worth the money) - Acoustic night at the pool bar (played popular songs - a great way to end the night) - Weather updates and activities (through whatsapp) - Friendly staff everywhere we go (Even the restaurant manager goes from table to table to check on everyone) Highly recommended! 💯👏

The staff and the facilities are great. The staff is super friendly and go out of their way to help. Superb buffet breakfast options. There is lots to do in the resort, they make an effort with events like coffee tasting, cooking classes, etc There is a games room with pool table, table tennis, mahjong, darts, table football, chess and more. Also a long swimming pool, bar (couple of nights had live music), gym room and yoga classes. A Spa of course! Two restaurants plus on three evenings they put on extra eating on the lawn or by the beach with buffet dinners. The restaurants are a bit pricey. There are also at extra cost water sports. The beach is not much to brag about, so we paid for the island hoping and did some great snorkeling in a couple of nearby islands. Overall it was a great break at such short distance from Singapore. The free shuttle from the Bintan ferry to the hotel is about 90 mins.

We loved our stay at The Residence Bintan. It is an amazing resort with a huge area and plenty of rooms. The rooms are massive and very comfortable with your own massive balcony or porch. The bathrooms are very clean too. Overall the rooms were perfect and very luxurious. The rooms come with your own bicycles so you can use them to go around the resort to wherever you want. You can even opt for buggy transport around the resort whenever you need if you are tired of riding the bicycles. The breakfast buffet is a great spread and plenty of options. There are also some really nice restaurants in the resort. The service staff are also super nice, very friendly and extremely efficient. All communication is through WhatsApp which is great and easy. The Spa is amazing too! Would absolutely come back and stay again at this resort.

Quiet, great ambience and environment. Our villa was secluded, tucked away in a quiet corner. Only sounds were the sounds of crickets and grasshoppers mating call. Staff was responsive via WhatsApp and hospitality was great! Room was great, buggy service on demand, feels refreshed after the stay.